Independent reviews by Customer Alliance
What is Customer Alliance Certificate?
Customer Alliance is an independent review provider for businesses, helping them collect authentic customer feedback. This Review Certificate bridges the trust gap between businesses and you – the customer.
How does the review process work?
Our questionnaire is sent to all customers; which means, every single review here was submitted by a real customer and was not manipulated.
What is the Customer Satisfaction Index?
The Customer Satisfaction Index offers an average rating based on all guest feedback. It shows you how happy the customers were with the business. 100% represents the highest possible score.
Average rating
Customer Alliance
90%
Agoda
81%
Atrapalo
82%
Booking.com
82%
Expedia
86%
Facebook
94%
Google
90%
HolidayCheck
97%
Hotel.de
87%
Hotels.com
86%
HRS
98%
Petit Futé
86%
Yelp
60%
Rating criterias
Room
Location
Cleanliness
Service
Breakfast
Restaurant
THE VIEW