Reviews

A bigger TV would be welcome as as well CNN

Beautiful city and site for the hotel

Room very old and dirty, needs renovation. Quality of the linen and towels pretty low, toilet products already half empty.

Localisation is excellent

Bad smell in the rooms and corridor, staff not at the level of a 5 stars, even not at. A 4 stars level

Not at the level of a 5 stars, even not at the level of a 4 stars hotel

Medium, not at the level of a normal 4 stars, nothing to do with the regular 5 stars hotel we always book.

Very nice service and good food. It has been the best part of the hotel experience.

We found room rather small although well equipped. No aircondioning was a negative

Senior dining room staff were disinterested and we felt we were being rushed through our dinner

The eggs and bacon were stone cold!

No atmosphere

quality of food varios dinners bad (especially meat dishes) having been a customer for over 20 years unfortunately the quality has declined a lot especially in the last years y even more this year

The carpet floor was a little bit dirty. There is no iron /iron board in the room. The towels were very average. There is no conditioner in the room, which is highly needed for people who use the pool/aquatonic.

The room had ocean view. 15 minutes walk from the train station, or 10 minutes using the bus.

Clean, except for the floor carpet.

Very friendly! we appreciated the "evening service" and the chocolates.

There is an hospital smell there.

The Space, the view, but it did get hot

Bathroom spotless

Friendly, addressed me by name. They have a real 'Esprit de corps'

Excellent food and service in CAP Horn. La Verriere good service but menu a bit limited. La Terrasse good service but menu very limited.

THE VIEW

THE VIEW; KIDS CAN PLAY ON THE BEACH AND WE CAN SEE THEM FROM THE ROOM

A BETTER SELECTION AND QUALITY; A BETTER OFFER FOR HOT BREAKFAST; THE CAPE HORN AS A REPUTATION, HAVING BREAKFAST THERE MUST BE OF HIGHER STANDARD

Vue mer, mais un peu loin d’intrants mûris a pied

Great Service - timely room service!!

confort adapté a mon handicap

The view & the layout of the rooms

Beach, absence of traffic

(More) vegetarian options

propreté

plage accessible

I like the large bed, the balcony, the choice of champagne in the minibar. too bad about the little issue with the bath tub plug (it was not possible to take a bath)

right in front of the beach and not far from the walled town

amazing staff, all so kind!

The room was very clean but small

The service

Nothing was any trouble every member of staff was trying to please

The restaurant manager made us very welcome

Lit plus grand dans cbre simple

La vue et le confort

Situation en bordure de mer

Service parfois approximatif, quelque peu irrégulier quant à l'attention aux clients

Room was as expected clean , well fitted and all items working

Ideal spot to drive to and well located for getting into the town and also the countryside

Clean and tidy as expected

As has been for the past 20 odd years of visiting many well known faces

all fantastic , except the WC was too small

variety and sometimes quality ... in the past it was fantastic , now it is ok but overprized for the quality served

vue sur mer

meilleur situation

mal situe

politesse

You changed the price of the room once we arrived. Dishonest hotel practice

My money was stolen from the room !

My money was stolen from the room !

My money was stolen from the room !

My money was stolen from the room !

My money was stolen from the room !

Bathroom excellent, bed very good, room size good, View outstanding.

The room was clean and comfortable. Room service was good and the Cesar salad was excellent. The hotel staff were all very kind and helpful. An overall great experience.

I was upgraded to a double room with terrasse

Sea view

Surround of Handle on Bath good be cleaned better

Excellent all round

Room service

The attention of the staff

View vs the sea - fantastic and magical

Uitzicht!!!!! En terras aan zee

Aan zee, op loopafstand langs strand naar Intramuros o.a.

Clement!!! At the reception!!!! When we arrived. He gave us a nice welcome. And if you asked some information he knew immediately the best options.

The room was big and spacious and the balcony was perfect

Excellent location couldnt be bettered

We paid 25 euro per person per day for breakfast. We were on holiday and so did not wantto get up early for our breakfast so we went down at 9.30. The choice of food was poor and we discoverd that becuase we were 'late' food that was available at 7.30 was not available at 9.30am. There was no fruit, no grapefuit drink, the bread had run out and we felt that because we had the audacity to come late we were punished for being on holiday. At 25 euro each the full range of food should be available for the whole of the breakfast time. Disgraceful.

Make sure that the full range is available and dont make us feel cheated.

quiet

all members of staff were very helpful and friendly

La vue

La vue

La vue

Every day the same.. Maybe you can add porrige, more fresh fruits.

Nice bowl of fruit. Mattress rather hard.

Great view of the beach, islands and St Malo old town

Helpful concierge

Egg chef for prepared eggs? The bacon was undercooked. Needs to be crisp! The cooked part spoilt the rest.

Spaciousness and sea view

as above

AS expected

After 30 visits get welcomed

No poultry lamb or pork, desserts very fancy but otherwise the food was excellent

i was at hotel

Would have a liked a bath

Cleaning staff exceptionally helpful, reservations staff disappointing - wouldn't book me a taxi

Excessive noised in early mornings. Bus and lorries

Some plates were brocken and not clean

not easy to find. I didn t know that you have a shuttle

thank you for the croissant au beurre

I don't understand why breakfast is additional with the price of room . Demi pension is one different thing . But night and breakfast is the usual cost of a room I prefer to pay one package like in all other hotels

Clean and very comfortable

I prefer having the toilet and a sink in the same room. When we arrived it smelled a bit stuffy.

Great view, windows. Clean. Carpet needs updating.

Needs new carpet and hallways look bad.

Some staff at the bar during lunch were accommodating, but begrudgingly so.

Being able to take a cup of coffee to go was not possible. Paper cups would be great.

Seating only fair

The staff was excellent and accommodated us given our limited French vocabulary. Definitely would stay here again

Insufficient choice of fresh fruits and low calories mets.

Perfect for my needs

Always very helpful and friendly

belle vue, juste pas si facile pr langer le bebe. Pte pièce annexe parfaite pr lui.

le café, très jus de chaussette..

Carpet in corridors could benefit from refreshing

Exceptional service from all staff - much appreciated that everyone takes the time to say hello

Good choice, fresh, friendly and relaxed

Would be interesting to expand on a lighter menu - I have in the past stayed for a week and whilst the food is excellent it is tempting to over eat.. a lighter offer (eg salads, one dish) would be appreciated as an alternative

Easy access to beach and to intra-muros. Extremely quiet.

Spotless

Very consistent throughout and at every level.

Great choice of dishes. I was happy to see that it was served in the Cap Horn, with great sea view.

Same room as last year while we did ask for a different one, just for a change....but very good anyway

calm and view on a pleasant garden , with a small terrace

very open to yna request ( add a sheet, or blanket)

Very godd idea to have moved tjhe breakfeast roomto the back so that it is more convenient ( more space)

Could be better and has been better....desrts look sophisticated but are not that good in terms of tase. main courses average....more salads would be agreeable

perfect for solo especially with a good bathroom

very good quality of the food